On one fine morning, my brother and I was thinking to go for McDonald breakfast because it has been a long time since we have been there.
When we arrived, the queue wasn’t long and I’m just behind 2 persons. After waited for around 5 mins, I was greeted by the cashier and I placed my order. A receipt has been printed out and placed on the tray and pushed aside, so follow the tray, I queue at one side to wait for my food while she served the next customer.
I have waited for 20 mins and the burger wasn’t there yet. I told the cashier about this and she did a follow up for me, another beautiful 10 mins gone and finally I saw the burger.
Went to a table and I was ready to take my long waited “fast food”, guess what? To my surprise I saw the burger bread wasn’t prepared properly and has been tear off, as if someone has taken a bite of it.
Except the food, they have even run out of tomato sauce. They have staff standing there to watch every customer was trying hard to squeeze and hopefully a little bit of the sauce can come out but none of the staff there come and refill the bottle.
Definitely this is a very bad customer experience with McDonald.
KevCKW.com 